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Frequently Asked Questions

Can I change/cancel my order?

4/2/2016 by admin
Please Contact Us right away.

Can I order by phone?

Ordering online is faster. We do accept phone orders. Please remember that we are a small family-run business and business matters often take us away from the phone. If we do not answer right away, please leave a message and we will return your c

Can I order in bulk?

4/2/2016 by admin
Yes, we offer bulk beads by special order. Seed beads and 2-cuts are available in half or full kilos. 3-cuts are available in 10-hank bunches. Price varies by bead type, size, color and finish. Availability of certain colors may vary. We require a 20

Can you match a bead color?

4/2/2016 by admin
We can try! You can send us 5-6 beads sewn onto a piece of paper or cloth. (Please do not send loose beads). Be sure to include your name and contact information. If we do not have the bead, we will try to find someone who does.

Do you charge sales tax?

4/2/2016 by admin
Yes, we are required, by law, to charge sales tax to all orders shipping to Michigan or Wisconsin addresses.

Do you have a catalog?

4/2/2016 by admin
Our website is our catalog. We do not have a print catalog.

Do you offer discounts?

4/2/2016 by admin
Sign up for our mailing list! We frequently send out email coupons. Also check out our on sale section. We have lots of products listed, including BEADS

Do you sell wholesale?

4/2/2016 by admin
No, we offer our products at retail pricing only.

Do you ship internationally?

4/2/2016 by admin
Yes. International shipping is calculated by weight. Delivery times vary by shipping class and destination. Tracking outside the United States may not be available. Your shipping charge includes insurance.

Dye Lot Variation

4/15/2019 by AEM
Beads are made in batches, which occasionally yield varying results in color. This phenomenon is known in the industry as "dye lot variation." At any given time, we may have multiple dye lots within the same color of bead. Our policy is to offer the

I typed in the wrong address.

4/2/2016 by admin
Please Contact Us right away so we can correct the issue.


7/13/2019 by A E Mitchell
We accept returns and exchanges on most items with 30 days of your order. Returns will be issued store credit. Products must be unopened, unstrung, undamaged and in re-saleable condition. Please Contact Us for a return merchandise authorization.

Waiting Lists for Out-Of-Stock Items

11/20/2019 by admin
In November 2019, we enabled waiting lists for a number of products. If an item is out of stock, you will be able to sign up for a waiting list. You will be notified via email once the item is back in stock. The waiting list is merely a notification;

What forms of payment do you accept?

4/2/2016 by admin

We accept Visa, MasterCard, Discover and American Express. We also accept PayPal, Google Pay, Apple Pay, and Amazon Pay.

All prices are listed in US currency. Payments will be made in US funds.

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